frequently asked questions

Traditional NAS devices require technical expertise and complex setup. DASSET is designed for everyone—simple 15-minute setup, AI built in, access from anywhere without configuration, and apps that work like cloud storage.

No. If you can set up a WiFi router or use iCloud, you can use DASSET. Setup is guided, and usage is intuitive.

You still have full access on your local network. DASSET works at full speed when you're home, even without internet. Remote access requires internet.

Yes. DASSET works from anywhere with internet. Use apps on your phone, tablet, or laptop, or access through a web browser.

Yes. Data stays on your device, encrypted. AI runs locally. We can't access your data. No corporate scanning or profiling.

Your DASSET hub is your primary storage. You can add optional encrypted cloud backup for disaster protection—completely optional.

Depends on the hardware you choose. Most DASSET devices support multiple drives—add storage by adding drives, no subscription upgrades needed.

If you have cloud backup enabled, restore to a new device. If not, standard data recovery options apply (like any storage device).

Yes. DASSET supports encrypted backup to major cloud providers if you want to use your existing accounts.

No monthly fees for core DASSET functionality. You purchase hardware once from our partners. Optional services (like cloud backup storage) may have costs depending on what you choose.